Terms of Use

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These Terms of Use ("Terms") govern access to and use of the website brighthipsdrain.pro and the purchase of workspace ergonomics analysis products and services offered by Brighthipsdrain. By using our website or purchasing our products, you agree to these Terms. If you do not agree, do not use the site or services.

1. Definitions

"Products" means ergonomics assessment kits listed on ergo-kits.html, including Desk Snapshot Assessment, Full Workspace Ergonomics Report, and Team Posture Workshop Kit. "Services" means on-site, virtual, and consultancy offerings described on posture-lab.html. "You" means the individual or organisation using our website or purchasing Products or Services.

2. Eligibility

You must be at least eighteen years old and capable of entering a binding contract under New Zealand law. Organisations must ensure authorised representatives accept these Terms on their behalf.

3. Website Use

You agree to use brighthipsdrain.pro only for lawful purposes. You must not:

• Attempt unauthorised access to our systems or data;
• Transmit malware, spam, or harmful code;
• Scrape content in a manner that burdens our infrastructure;
• Misrepresent your identity or affiliation;
• Use our materials to compete unfairly or resell reports without written permission.

4. Products and Services

Product descriptions, pricing in NZD, and deliverables are summarised on our website. Detailed scope is confirmed at booking. We may update offerings, pricing, or availability with reasonable notice where you have an active order affected.

Ergonomics guidance is educational and advisory in nature. Outcomes depend on implementation, equipment quality, and individual factors. We do not guarantee specific comfort results but commit to professional, good-faith analysis.

5. Orders and Payment

Orders are confirmed when we acknowledge payment or send written confirmation. Prices include GST where stated. You are responsible for accurate contact and billing information. Failed payments may delay delivery of assessment reports or workshop scheduling.

6. Scheduling and Access

On-site visits require safe access to your premises and reasonable cooperation. Virtual sessions require stable internet and timely submission of photos or videos. Rescheduling is subject to our Return Policy and mutual availability.

7. Intellectual Property

Website content, branding, methodologies, report templates, and training materials are owned by Brighthipsdrain or licensors. You receive a personal or internal business licence to use delivered reports for your own workspace improvement. Redistribution, public publication, or commercial reuse requires prior written consent.

8. Your Content

You retain ownership of workspace photos and information you submit. You grant us a licence to use that content solely to deliver Products and Services, improve our methodologies internally, and comply with law. See our Privacy Policy for data handling details.

9. Disclaimers

To the fullest extent permitted by law, the website and deliverables are provided "as is" without warranties of uninterrupted access or error-free operation. We disclaim implied warranties where allowable. Nothing in these Terms excludes rights you cannot waive under the Consumer Guarantees Act 1993 or other mandatory New Zealand law.

10. Limitation of Liability

Our total liability for any claim arising from Products or Services is limited to the amount you paid for the relevant order in the twelve months preceding the claim, except where liability cannot be limited by law. We are not liable for indirect, consequential, or lost-profit damages arising from desk setup decisions you make independently.

11. Indemnity

You agree to indemnify Brighthipsdrain against claims arising from your misuse of the website, breach of these Terms, or submission of unlawful content, except to the extent caused by our negligence or wilful misconduct.

12. Termination

We may suspend access for breach of these Terms or non-payment. You may stop using the website at any time. Provisions that by nature should survive termination—including intellectual property, liability limits, and governing law—remain in effect.

13. Governing Law

These Terms are governed by the laws of New Zealand. Disputes are subject to the exclusive jurisdiction of New Zealand courts, without prejudice to mandatory consumer protections in your country of residence where applicable.

14. Changes

We may revise these Terms by posting an updated version on brighthipsdrain.ddd. Continued use after changes constitutes acceptance. Material changes affecting active orders will be communicated directly where practicable.

15. Contact

Questions about these Terms: Brighthipsdrain, 5G/6 Princes Street, Auckland CBD, Auckland 1010, New Zealand. Email: office@brighthipsdrain.pro. Phone: +64273492520.